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Interacting with stakeholders: staff, clients, community and others

 

Goals:

  • Profitability enhancement alternative
  • Improve customers relation
  • Preventing community problems
  • Enhancing staff performance. Motivation increase and absenteeism reduction
  • Increasing trust between management and employees
  • Promote Inter-laboratory communication
  • Reinforce company image and promotion
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    Program:


  • The image of the company
  • Management: forces and weakness
  • Impact of absenteeism and lack of motivation
  • Transparency on business
  • Keeping close contact with customers
  • Importance of following up problem issues
  • The risk of community bad perception
  • Risks of economical damages
  • The commitment of company with all stakeholders
  • Basis of corporate social responsibility
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